Payment policy
Welcome to Louniar.com! This Billing Policy outlines the terms under which louniar.com (“we,” “our,” “us”) processes orders and payments on our website. By placing an order with us, you agree to the following terms:
Accepted Payment Methods
We accept the following payment methods:
- Credit cards (Visa, MasterCard, American Express, Apple Pay, Discover, Google Pay, Maestro, Diners Club, Union Pay, JCB)
All payments must be made in GBP(£).
Billing Information
Accuracy:
You agree to provide current, complete, and accurate purchase and account information for all orders made on our site. You also agree to promptly update your account and other information, including your email address and payment method details, so that we can process your transactions and contact you if necessary.
Pricing and Promotions
Price Changes:
Our product prices are subject to change without notice. We reserve the right to modify or discontinue a product at any time without notice.
Promotional Codes:
Promotional codes or discounts must be applied at the time of purchase. They cannot be applied to prior purchases or combined with other offers unless stated otherwise.
Order Confirmation and Billing
Order Confirmation:
Once you place an order, you will receive a confirmation email containing details of the purchased items, the chosen delivery method, and billing information. This email serves as a receipt.
Billing:
A detailed invoice will be provided with your order shipment. The invoice will include itemized amounts, shipping fees (if applicable), and applied discounts.
Payment Processing
Authorization:
By submitting your payment information, you authorize us to charge the specified amount via the chosen payment method. All transactions are subject to authorization and fraud checks.
Transaction Failures:
If a transaction fails or is declined for any reason, we will notify you by email. You will need to provide an alternative payment method to complete the purchase.
Disputes and Chargebacks
Dispute Resolution:
If you encounter an issue with your order, please contact our customer service team at Contact@louniar.com We are committed to resolving any issues promptly and to your satisfaction.
Chargebacks:
Unauthorized chargebacks will be investigated. If a chargeback is deemed unjustified, you will be responsible for reimbursing the chargeback amount as well as any associated fees.
Contact Information
Questions or need assistance? Our team is here to help!
Email: Contact@louniar.com
Phone: +447426434202
Address : 66 Asplins Road, London, N17 0NG, United Kingdom
Opening Hours:
Monday - Friday: 09:00 - 18:00
Saturday - Sunday: 09:00 - 14:00
Average Response Time: 12 to 24 hours
For more ways to contact us, please visit our Contact Us page. We look forward to hearing from you!